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What happened?

Click the Play button to hear how Debbie feels about this incident. Then click the questions to find out more about how she handled it.

Q1) Did you find out the real problem?

Q2) How can you build on Claire's strengths so that this doesn't happen during every session?

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Transcript
Claire is good at mental arithmetic, but I couldn't see how to use this in this particular session. I do usually try to encourage all of them to use mental arithmetic skills, but many of them don't like doing it.