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Making a plan of action

Click the Play button to discover what Debbie has learned from this incident, and what she plans to do differently in future.

When you're ready, move on to review the next stage of the session.

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I know that these learners are persistently late, so I'll arrange a formal meeting with the hairdressing course leader. I will also review the structure of my lesson, so they are able to complete individual tasks first.

Okay, so next we looked at how to calculate with time.