Kirkpatrick’s evaluation model and how it might be implemented
Levels of evaluation for mentoring programme
1 Reaction – How did you like it?
This could be asked after the first training session as well as at the end of the programme. The use of simple questionnaires may be helpful. The mentor could ask the mentee a series of questions:
The mentee could ask the mentor questions such as:
2 Learning – What have you learned?
Observation will offer both formative and summative evaluations. Specific skills could be highlighted and their achievement noted and celebrated during the mentoring process.
3 Behaviour – Has your behaviour changed as a result?
Changes in behaviour are difficult to determine but there could be a comparison of before and after comments based on questionnaires. Both mentor and mentee should state their expectations at the beginning of the relationship and then check at the end to see if they have been achieved.
The use of educational standards may assist you in identifying performance levels – the most common standards for the post-16 sector are those of LLUK, Ofsted and ALI. Such standards reduce the subjective nature of judgements or criticisms by both the mentor and mentee.
4 Results – Have the needs of the organisation been met?