Reflective practice - Scenario - practitioners: page 1 of 1

Guide: Mentors who observe, engage in critical conversation, and describe their versions of the situations that they face, can often help a mentee notice aspects of their own practice - of which they may be unaware - and suggest surprising new readings of situations that you all share.

Guide: One of the key tools in developing reflective practitioners is the analysis of 'the critical incidents'. These should be used as a tool for further learning. Again, the mentor skills of questioning, listening, giving feedback and negotiation may all come into play here.

Guide: Now we can go on to follow Harry exploring a critical incident with Sonia. Try to gauge his effectiveness in developing reflective practice in his mentee.

Harry: Okay, Sonia. So you've been keeping your reflective log up to date. Is there anything you think we should discuss that's come up in the last week or so?

Guide: Yes, and I've had a bit of a critical incident this week.

Guide: Right. Can you tell me about it?

Guide: Yes, well, I had a new student in class and he was settling in well when suddenly he flipped.

Guide: Flipped? In what way?

Guide: He just refused to do anything.

Guide: So what did you do?

Guide: I tried to persuade him to work but he still refused. So I told him he had better leave if he wasn't going to work, as it was distracting for the others.

Guide: And then?

Guide: He left. I was devastated. I really care about my students and I don't know what made me say it. He just got up and left. It was terrible.

Guide: Well, these things happen. I wouldn't blame yourself. You never know what might have caused it. It probably wasn't you - maybe something at home. I'd forget about it if I were you, but see what happens next week.

Guide: Er, okay. If you think that's best, but I can't help thinking I should be doing something else about it.

Guide: No, let's leave it for now and move on.

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